Anna Hertzman is a Managing Director in the CMBS group at Kroll Bond Rating Agency. Anna is responsible for managing staff who perform property cash flow analysis and produce collateral summaries for KBRA publications. She is also the team’s resident lodging expert. Prior to joining KBRA in 2012, Hertzman was a Vice President at Swedbank AB, where she managed asset resolutions for a large portfolio of distressed hotel assets. Prior to that, she was a member of the CMBS underwriting teams at several institutions including Barclays Bank, Eurohypo AG, and Deutsche Bank. Her experience also includes valuation and advisory services for PricewaterhouseCoopers, and hotel management operations for Four Seasons Hotels & Resorts. Anna received her undergraduate degree in Hotel Management from Ecôle Hôtelière de Lausanne in Switzerland and holds an MBA from Boston College Carroll School of Management.