Servicer Evaluations

Entities that act as a master or special servicer in KBRA rated transactions are generally reviewed to determine whether or not the entity can meet minimum servicing standards. The process is intended to help facilitate the assignment and maintenance of ratings determined in our credit rating process, although KBRA may, from time to time, conduct reviews at the request of a servicing entity, which may also include its ability to act as a primary servicer.

The entities below have been reviewed and have been deemed to possess the necessary capabilities and attributes to satisfy the minimum requirements to meet their contractual obligations and the servicing standard in accordance with industry practices. For more information, please see our publication titled Commercial Mortgage Servicer Review Process. For additional information, contact Gretel Braverman at (215) 882-5843 for servicing within the United States and Matt Horner at +353 1 669 2677 for Europe. Servicers in the United States are listed directly below, and European servicers are available here.

United States

ALL CMBS TRANSACTIONS
Entity Review Date Primary Master Special Contact
Aegon USA Realty Advisors
December 2018
- -
Lara Osterhaus
+1 (319) 355-8936
Berkadia Commercial Mortgage LLC
June 2018
-
Jan Sternin
+1 (646) 432-7449
C-III Asset Management, LLC
December 2018
- -
Lindsey Wright
+1 (972) 868-5329
Cohen Financial
December 2018
-
David Goddard
+1 (913) 735-5268
CW Capital Asset Management LLC
December 2018
- -
Brian Hanson
+1 (202) 715-9510
KeyBank National Association
October 2018
Daniel K. Olsen
+1 (214) 414-2564
LNR Partners, LLC
July 2018
- -
Jim Perillo
+1 (305) 695-5089
Midland Loan Services
October 2018
Stacey M. Berger
(202) 912-3977
Mount Street US (Georgia) LLP
March 2019
-
Christie Calhoun
+1 (770) 694-7183
National Cooperative Bank (NCB)
March 2019
Karyn Mann
+1 (703) 302-1904
Newmark Knight Frank
July 2019
-
Ron Steffenino
+1 (215) 902-9609
Pacific Life Insurance Company
November 2018
- -
Lisa Fields
+1 (949) 219-3856
Rialto Capital Management
August 2019
- -
Adam Singer
+1 (305) 485-2708
SitusAMC
July 2019
-
George Wisniewski
+1 (415) 374-2832
Torchlight Loan Services, LLC
July 2019
- -
William A. Clarkson
+1 (212) 808-3640
TriMont Real Estate Advisors, LLC.
July 2018
-
Brian P. Ward
+1 (404) 581-7727
Wells Fargo Commercial Mortgage Servicing
July 2019
Tatyana Serikova
+1 (510) 446-3910
Large Loan
Entity Review Date Primary Master Special Contact
Brookfield Real Estate Financial
July 2019
- -
Kathryn Gregorio
+1 (212) 417-7204
Small Balance
Entity Review Date Primary Master Special Contact
KeyBank National Association
October 2018
Daniel K. Olsen
+1 (214) 414-2564
Midland Loan Services
October 2018
Stacey M. Berger
+1 (202) 912-3977
Single Family Rental
Entity Review Date Primary Master Special Contact
Cohen Financial
December 2018
- -
David Goddard
+1 (913) 735-5268
Midland Loan Services
October 2018
Stacey M. Berger
+1 (202) 912-3977
SitusAMC
December 2018
- -
George Wisniewski
+1 (415) 374-2832
Wells Fargo Commercial Mortgage Servicing
July 2019
- -
Tatyana Serikova
+1 (510) 446-3910

Europe

ALL CMBS TRANSACTIONS
Entity Review Date Primary Master Special Contact
Mount Street Mortgage Servicing Ltd.
May 2019
-
Paul Lloyd
+44 (0) 20 7659 7022
SitusAMC
August 2019
-
Lisa Williams
+44 (0) 20 7220 1854